We’re sorry for the confusion with the column selection process. 🙏 For this order, Pierre wish to have 'Winner / 25' printed on our AirPods case, however, no name or number was selected on our website and later reconfirmed through direct message with our team that the customer wanted 'No Name / No Number'. Since “Winner 25” is part of the customizable Name & Number printing options on the product page, it would need to be chosen under that section during checkout.
We completely understand your disappointment and will review how we display the options to make the process clearer for all customers in the future. Thank you for your feedback—it helps us improve.